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Learner Safeguarding


020 3227 4013

This phone number is active from 9am – 5pm, Monday to Friday




For anonymous concerns relating to your training:



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Your safety is our priority

As a government-registered education provider, ensuring the safety and wellbeing of our learners throughout their entire training journey is our paramount responsibility.

Whether addressing safety concerns, fostering a culture of awareness about current issues, or proactively implementing protective measures, the entire Bauer Academy team is dedicated to nurturing an environment where our learners can thrive, learn, and grow with the utmost confidence in their safety and security.

For more information about safeguarding, please download the resources below.

Learner Information and Guidance

Staying Safe Online

Bauer Academy AI Guidance

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Meet the Safeguarding Team

Your Designated Safeguarding Lead (DSL) is Heidi Walker

Heidi has over 15 years of experience in safeguarding in FE and Adult Education and as a Designated Safeguarding Lead.

Your Designated Safeguarding Officer (DSO) is Paula Whitelock

Paula has been actively involved in the Bauer Academy’s safeguarding since joining in 2018 and is currently training as a wellbeing practitioner.

Safeguarding Journey Map 2023

How is Safeguarding implemented?

  • Welcome Workshop
  • Information and Guidance Card
  • Learner Handbook
  • Workshop delivery:
    • Embedded at key points in our apprenticeship programmes
    • Anecdotally embedded in our delivery
    • Key contact slide displayed at every workshop
  • Progress reviews
  • Newsletters
  • Posters and digital screens across delivery sites
  • Email signatures
  • Resources on our online learning platform
  • One-to-one welfare calls

download the map